Sometimes when seeking help for postpartum depression, moms get thwarted. They make that first call, only to get an answering machine, so they hang up. Or they’re told it will take weeks to get an appointment.

Carolyn Hax, the author of “Tell Me About It,” a syndicated advice column at The Washington Post, wrote a response to a letter from a new family miserable about being parents that I think was absolutely excellent. It is rare that a journalist recognizes the seriousness of postpartum depression and how important it is to seek help as soon as possible:

“Get screened for postpartum depression, and do it today if your OB-GYN can fit you in. It might not explain your misery, but it’s common, it wreaks havoc on mothers’ ability to bond with their babies, and it can lead fathers to turn on infants for ‘causing’ the unhappiness.

While you’re on the phone to the doctor’s office, ask for your doctor to call you as soon as possible. Say it’s urgent – do not take no for an answer. When the doctor calls, ask for two or three names of psychotherapists who work with young families.

The moment you hang up, call the first one to make an appointment. If that doctor can’t meet within a week, then call the next one, and so on through the list. If nothing works, call your doctor again. (Don’t be afraid to go to the emergency room if you ever think you might hurt yourself or your baby.)

When you get in to see someone, tell the truth. This is the safe place to tell it.”

How great is that? Her sense of urgency is admirable and offers a key lesson that all women who know that something just isn’t right need to learn:

Don’t take no for an answer when you need help.

There is someone somewhere who can help you get started on treatment for postpartum depression. We offer lists postpartum depression resources. So does Postpartum Support International. Use them.